Troubleshooting "Failed to provision user" error on Datahub running on EKS

getting-started
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Original Slack Thread

Hi team, first time here. I am running datahub on EKS and facing this issue with frontend:
Failed to perform post authentication steps. Error message: Failed to provision user with urn urn:li:corpuser:my-user
after restarting both gms and frontend the issue goes away temporarily but comes back after few days. Does anyone have an idea how to fix it?

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Hello! This thread might be useful - https://datahubspace.slack.com/archives/C029A3M079U/p1694453713336039

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If you’re still hitting an issue, <@U01JUBAPZPS> might be able to provide some additional guidance!

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hi <@U0121TRV0FL>, thanks for replying. I managed to fix this issue with this <https://github.com/datahub-project/datahub/pull/5114|quick fix>
For anyone interested. the fix is setting the following as suggested by Datahub devs:

  value: PlayCacheSessionStore```
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Great to hear <@U0657MXGR4N> - how is your deployment going otherwise?